Student Travel America | Privacy Policy

Please read this Privacy Policy carefully before using the Site. This Privacy Policy is organized into the following sections:

1. Privacy Policy Consent

This Privacy Policy governs your use of our websites, app, email, text messaging, other forms of electronic messaging, offline activities, in-person events, and third-party partners or vendors (the “Site”).

The term “you” refers to the user or viewer of the Site, whether as a guest or a registered user.

We respect your privacy and are committed to protecting it. This Privacy Policy notifies users and viewers of the Site how and why we collect, use, share and secure your Personal Data or Personal Information (as defined below).

By using the Site, or by clicking to accept or agree to our Terms when this option is made available to you, you accept and agree to be bound by this Privacy Policy, whether or not you have read it. If you do not agree to this Privacy Policy, please immediately leave the Site and stop using its Content. If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of the Site or its content and services offered on or through the Site.

2. Children’s Online Privacy Protection Act Compliance

We are committed to protecting the online privacy of children. The Site is not intended for use by children under eighteen (18) years of age. The Site is not directed at children under the age of 18 and we will not knowingly collect or maintain Personal Data from children under the age of 18. Children under the age of 18 are not permitted to register as a user of the Site or to receive electronic communications from us.

If you have questions or concerns about protecting your child’s privacy online, we encourage you to check out http://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.

3. What Information We Collect

We and our third-party service providers currently collect and process personally identifiable information (also referred to as “Personal Data”), so that we can provide you with a meaningful experience when utilizing the Site, its content and products and/or services offered on or through the Site, including your:

Contact information, i.e., first and last name, email address, phone number, mailing address
Billing information, i.e., card holder name, credit or debit card number, expiration date, security code, billing address
Demographic information, i.e., date of birth, age, gender, race, nationality, marital status, number of children (if any), educational history, employment history, income; and
Account log-in credentials, i.e., your email address or username and password when you sign up for an account with us
Company information, i.e., Company name, industry, title or position, occupation, company contact information such as email address, phone number, mailing address
User comments and preferences, i.e., photographs, comments, uploads, feedback, reviews, testimonials and original content
Communication, i.e., emails from form submissions requesting appointments, services, or assistance

Personal Data does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records.

We generally collect the minimum amount of Personal Data necessary to fulfill our contractual relationship with you and/or comply with a legal obligation to you and/or fulfill a legitimate business purpose or interest. We use information you provide to us to deliver the requested product and/or service, to maintain the Site’s high quality, to improve our overall performance, and to provide you with information, offers and promotions.

4. How We Collect the Information

This Privacy Policy applies to information we collect when you use or interact with the Site or otherwise communicate with us where we collect your Personal Data. We may collect Personal Data in a variety of ways. Most of the Personal Data we collect is provided to us directly and voluntarily from you through one of the following ways:

Communicating with us through the Site
Communicating with us through mobile application(s)
Communicating with us via contact forms
Communicating with us via scheduling applications
Communicating with us via email
Communicating with us via text messaging
Subscribing to our electronic newsletter
Registering to download electronic resources
Responding to surveys or quizzes
Search queries on our search feature
Providing comments, reviews or testimonials
Registering for an event
Purchasing a product or service through the Site;
Purchasing a product or service from an affiliate or co-branded offer and/or
From third-party partners or vendors, i.e., GoDaddy, Google forms, Calendly, Kartra, Stripe, Square, and/or PayPal

5. How We Use & Share the Information

We may use the Personal Data we collect in the following ways:

To fulfill our obligations to you as presented when you provided the information
To process your payment for the purchase of our products and/or services
To fulfill your purchase of our products and/or services
To respond to an inquiry you made about our products and/or services
To respond to your requests for customer support
To enhance and optimize your personal experience
To inform you of products and services you may find valuable
For marketing and advertising purposes
For automated email funnel marketing
For targeted social media advertisements
To inform you of any promotional offers we may have
To deliver our electronic newsletter to you, which you subscribed to
To identify flaws and bugs within our system
To comply with security, fraud, and legal requirements
For our internal records, tracking and business purposes and/or
To notify you about changes to the Site

We may share the Personal Data we collect with third parties in the following ways:

Sharing your information with trusted service providers, which are necessary for us to run our business and who process your information for us on our behalf, who provide services such as Site hosting, Site development, email delivery, data analysis, information technology and related infrastructure provisions, marketing, customer service, payment processing and other services.
Sharing your information with trusted third parties, related to or associated with the running our business, where it is necessary for us to do so, including our: business partners, marketing partners and affiliates, independent contractors, financial advisors, lawyers, and/or business coaches and consultants.
Sharing your information with a successor organization to undergo a prospective or actual business transaction, such as a merger, acquisition, sale or similar business event.
Sharing your information with trusted third parties with your prior consent.

Below is a non-exhaustive list of some of the third-party partners and vendors we may share your data with to provide our services and conduct business:

Google Analytics. Google Analytics is a tool used to discover user demographics and behavior. You can reference Google’s privacy policy regarding how they handle information collected by visiting https://policies.google.com/privacy.
Google Drive. Google Drive is a file storage and synchronization service, including Google Docs, Google Forms and Google Sheets. Google’s policies regarding data collection are outlined here: https://policies.google.com/privacy.
GoDaddy:- GoDaddy is a website hosting and payment processor for businesses. Its policies regarding data collection are outlined here: https://www.godaddy.com/legal/agreements/privacy-policy

Square:- Square is a payment processor for businesses. Its policies regarding data collection are outlined here: https://square.com/privacy.

PayPal PayPal is a payment processor for businesses. Its policies regarding data collection are outlined here: https://paypal.com/us/privacy.

This list is subject to change at our discretion. If you would like more information about our third-party partners, please visit their specific privacy policy pages that describe their practices.

6. Other Information We Collect Through Automatic Data Collection Technologies

As you navigate through the Site, we and our service provider partners and/or social media network partners may automatically collect and process other information through the use of automatic data collection technologies, including standard cookies features of major web browsers, flash cookies, web beacons and other automatic data collection technologies.

The information we collect automatically does not include personally identifiable information or does not directly relate to an individual. In some (but not all) countries, including countries in the European Economic Area (“EEA”), this information may be considered Personal Data under applicable data protection laws.

Typically, we generally collect information about your equipment, your computer’s Internet Protocol (“IP”) address, your browsing history, search history and traffic patterns through the Site, the Sites visited just before and just after the Site and any communications between your computer and the Site. This automatic data collection does not follow a user’s activities on any other Sites. The information we collect automatically is used for statistical data to improve the Site so that we can provide you with a meaningful experience when utilizing the Site, its content and services offered on or through the Site. The information is used to display content according to your preferences and to recognize you when you return to our Site. The use of these automatic data technologies also helps us to store and manage user account data. Anonymous traffic data may also be shared with business affiliates and advertisers on a deidentified or aggregated basis.

You may choose to disable cookies through your own web browser’s settings. If you choose to send a “do not track” signal, we do not take action in response to “do not track” signals.

7. Links to Third Party Sites

For your convenience, we may link to third-party Sites and services, or otherwise display third-party content through the Site. These links take you off our Site and are beyond our control. Please note that these other Sites may send their own cookies to users, collect data, or solicit Personal Data. We urge you to review the equivalent data protection, privacy, and cookie policies available on their Sites. We do not accept any responsibility or liability for the data protection of privacy practices of third parties in relation to such Sites and your use of third-party Sites is entirely at your own risk.

8. How We Secure the Information

We take commercially reasonable steps to protect and secure the Personal Data and general information you provide to us from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data as we do.

That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Whenever you give out Personal Data online there is a risk that third parties may intercept and use that information. While we strive to protect your Personal Data and privacy, we cannot guarantee the security of any information you disclose online. Should there be a data breach of which we are aware, we will inform you immediately.

By using the Site and/or otherwise providing us your Personal Data online, you expressly acknowledge and agree that we cannot guarantee the security of any data provided to or received by us online and that any Personal Data, general information, or other data or information received from you online is provided at your own risk. We are not liable for any damages arising out of, or in any way connected with, a third party’s unauthorized access to your information.

9. Anti-Spam Email Policy

We have taken the necessary steps to ensure that our email communication practices are compliant with the CAN-SPAM Act of 2003.

10. Electronic Newsletter Policy

If you choose to volunteer your information to us for email marketing purposes, including your name and email, we may retain your information to record and support your participation in the activities you select. As a visitor to the Site, you can engage in most activities without providing any Personal Data. It is only when you seek to download electronic resources, register for products or services and/or purchase products or services that you are required to provide information.

If you are outside the European Union and opt to receive electronic resources, participate in any free training programs, register for a webinar, register for a live event, or purchase any products and/or services sold by us on the Site, we will automatically enroll you to receive our free electronic newsletter. If you do not wish to receive this e-newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to Trips@studenttravelamerica.com, requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive electronic resources, participate in any free training programs, register for a webinar, register for a live event, or purchase any products and/or services sold by us on the Site, we will only enroll you to receive our free electronic newsletter if you affirmatively consent to it. If you do not wish to receive this e-newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to Trips@studenttravelamerica.com, requesting to unsubscribe from future emails.

11. Account Credentials & Passwords

To use certain features of the Site or its Content, you may need a username and password. You are solely responsible for maintaining the confidentiality of the username and password for your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, it is at your own risk as they may be able to obtain access to your Personal Data. We will use our best efforts to keep your username and password private and will not otherwise share your password without your consent, except as required by law.

12. Notification of Changes

We reserve the right, at our sole discretion, to change, modify or otherwise alter the Site, its content and this Privacy Policy at any time, with or without notice. In the event of a material change to our Privacy Policy, we will notify you via email or a prominent notice on the Site.

Last Updated: August 2023